Return & Refund Policy

Thanks for shopping with Aqua Leisure!

WARRANTY POLICY
Aqua Leisure
® is committed to customer satisfaction - 30 day limited warranty.
Your satisfaction is our goal - That is why all Aqua Leisure products carry our performance warranty. It’s our assurance that this product meets our exacting standards of quality and safety. If this product should appear defective under conditions of normal and proper use within thirty (30) days from date of purchase, we ask you to contact us for a complimentary repair or replacement. Product colors and graphics may vary from those pictured.
For Warranty Service, please send product and proof of purchase to the address below or email
customercare@aqualeisure.com for more information.

Shipping costs are nonrefundable. If you receive a refund, the cost of the shipping will be deducted from your refund.


RETURNS

A return authorization and proof of purchase is required for all returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition you received it.

Your item must be in the original packaging

Your item needs to have the receipt or proof of purchase.
Shipping costs are nonrefundable. If you receive a refund, the cost of the shipping will be deducted from your refund.


REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your return item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment)

You will receive credit within a certain amount of days, depending on your card issuer’s policies

Shipping costs are nonrefundable. If you receive a refund, the cost of the shipping will be deducted from your refund.



SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of the shipping will be deducted from your refund.

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