Last Updated – October 2018
How We Collect and Use Information Provided to Us
We collect Personal Information you voluntarily provide directly to us when you use our websites to:
create an account
request customer support
participate in contests or promotions
respond to an online survey
communicate with us via third-party social media sites
apply for a position
The types of information we may collect include the following:
Billing and Shipping Information
Use of Information
Improve and personalize your shopping experience
Process your transaction(s) and send confirmation(s)
Respond to your questions or requests
Communicate to you regarding contests and promotions
Monitor purchasing trends
Manage your online account, provide updates or alerts
Monitor performance of our Services and overall usage
We may also use one or more processes to de-identify information that contains Personal Information so that only non-personal information remains. We may use and share non-personal information without restriction.
Please Note: Aqua-Leisure Industries, Inc. is based in the United States and the information we collect is governed by U.S. law. By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Sharing of Information
For the purpose of operating our business, we may transfer your Personal Information to third parties who use that information only to conduct Aqua-Leisure business. We may disclose your Information to our affiliates or third party service providers to provide you with our products and services or communicate with you about future offerings. These service providers are not authorized to use your Information for any purposes other than to provide the services they have been hired to provide. Third party service providers may handle Aqua-Leisure credit card processing, shipping, data management, e-mail distribution, information analysis, promotions management, and/or other services.
We may also transfer your Personal Information to third parties under the following special circumstances:
to comply with a legal requirement or legal process served on us; to investigate a possible crime, such as fraud or identity theft;
to investigate a possible crime, such as fraud or identity theft;
in connection with the sale or other restructurings of our business;
when we believe it is necessary to protect the rights, property, or safety of Aqua-Leisure Industries, Inc. or other persons; or as otherwise required or permitted by law.
OPT-IN EMAIL PRIVACY
We honor and respect your sharing an email address with us. We truly value our loyal customers and your business. Therefore, we promise not to send you unwanted emails in accordance with the U.S. CAN-SPAM Act which gives you the right to OPT-OUT of our email newsletters. We update our opt-in email lists every 72 hours.
Like many site operators, we collect information that your browser sends whenever you visit our sites (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address browser type, browser version, and the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze the Log Data. Google Analytics does not create individual profiles for visitors and only collects aggregate data. To disable Google Analytics, please visit Google at ttp://tools.google.com/dlpage/gaoptout?hl=en.
A cookie is a small removable data file stored by your Web browser on your computer. Cookies allow you to browse and place orders on our site and let us make shopping convenient for you. Cookies do not contain any Personal Information and they do not give us access to your computer.
Cookies are used to:
Enable you to select products for your shopping cart and make a purchase
Recognize when you return to our sites
Alert you to information that may be of interest to you
Customize content for you
Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.
The security of your information is important to us. We use reasonable safeguards to secure the Information you share with us. Please be aware that no security measure is ever perfect or impenetrable. Aqua-Leisure will notify users of a data breach when Aqua-Leisure determines that it is reasonably necessary in accordance with applicable law.
Do Not Track Signals (DNT) Signals
Third Party Websites
Children and Privacy
We do not knowingly collect Information from children under the age of 13. If we become aware that an individual under the age of 13 has provided personally identifiable information through our site, we will immediately remove the individual’s personally identifiable information from our files.
You may request any Information stored by us be deleted at any time by contacting us at CustomerCare@Aqualeisure.com We may require you to provide certain information to verify that it is you making the request. However, we will not delete information that we are required to retain in order to comply with applicable laws and regulations. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each communication.
California Privacy Rights
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law (California Civil Code Section 1798.83), a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. Aqua-Leisure permits California residents to opt out of having their information shared with third parties for direct marketing purposes. To opt out, contact us at CustomerCare@Aqualeisure.com.
Dealer Program Contacts:
If you are an Aqua-Leisure Dealer retail store owner, please contact us by:
Dealer Program Phone: (866) 807-2998
Dealer Program Email: